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Terms and Conditions

Introduction
All orders and purchases made through this website are subject to the online shopping terms and conditions outlined below.
These online shopping terms and conditions may change from time to time without prior notice, Please make sure you have read our privacy policy and terms and conditions of our website
www.jayporejewellery .com is owned and operates by Uma Enterprises.Its Registered Corporate Office at v-1, chameliwala market, m.i.road Jaipur 302001. All rights, including copyright, in this website are owned by Uma enterprises.
Privacy
We understand that your privacy is important to you and we respect that. We ensure you that uma enterprise maintains complete confidentiality of the details that you have shared with us and will not share it with any third party.
We may ask for certain details such as name; date of birth,residential address, e-mail, contact number etc for registration purposes or for giving feedback , contests , newsletters and placing an order. At any point in time you can unsubscribe to our newsletters or any other information which you may receive from uma enterprises.

Also, for enhanced security, uma enterprises does not accept any financial information on its servers. All information entered by the customer is directly received through our payment gateway and are transmitted to their respective banks’ servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer).
The payments on our website are processed by a third party who has signed a non-disclosure agreement with us and therefore, are not allowed to share any personal information of the customers.
Eligibility Criteria
Persons who are "incompetent to contract" within the meaning of the Indian Contract Act of 1872 are not eligible to use this Website. If your age is below 18 then  you are prohibited to use purchase, contract from with  this website.

Those who choose to use this website from outside India are responsible for compliance with Indian local laws if and to the extent that local laws are applicable.
Payment & pricing
We accept most major credit and debit cards including Visa, MasterCard and American Express via CC Avenue. We also accept bank transfers upon your request.

For orders being shipped within India, the payment can only be accepted in INR. Prices will be MRP and VAT (Value Added Tax)/CST (Central Sales Tax), as applicable.

Sales tax/VAT/CST in India is 1%, and our prices are exclusive of taxes.

All type card (credit/debitcard, American express) charge is 1.99% or 2.99% or 4.99%. and our prices are exclusive.Whose indicate in invoice.
International Orders
For International deliveries, additional duties and taxes may be applicable for the ordered items as per your country’s regulations, which will be billed separately to you by the courier company at the time of delivery.

Prices throughout the website are quoted in one of the following currencies: Indian Rupees (INR), US Dollars (USD). Payment can only be accepted in these currencies.
CREDIT CARD DETAILS
You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card.

You further agree and undertake to provide the correct and valid credit card details to us. Uma enterprises  commits to keeping the information provided by you confidential and assures you that it will not be shared by us with any third parties unless required for fraud investigations or by law, regulation or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the responsibility to 'prove otherwise' shall be exclusively on you.
Your Obligations

  • You have to provide true, current, accurate,  and complete information about yourself while registration on uma enterprises (www.jayporejewellery.com)
  • You should maintain and promptly update registration data to keep it true, accurate, current and complete. If you provide any information that is false, incomplete. inaccurate, or not current or if Uma enterprises  has reasonable grounds to suspect that such information is , inaccurate, incomplete, false, not current or not in accordance with this user agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to our website.
  • In this case that a non-delivery occurs on account of a mistake by you (i.e. wrong address or name or any other wrong information), any extra cost incurred by Uma enterprises for re-delivery shall be claimed from you and you shall bear such expenses.
  • You confirm that the address at which delivery of the product(s), ordered by you, is to be made is correct and proper in all aspects.
  • Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item’s description.
  • If there is any delay in the delivery caused due to any public holiday or any other unforeseen circumstance, then you shall not hold uma enterprises liable for such delay in the delivery of the product.
  • In case you use International card or foreign bank issued card for payment of domestic order or you have ordered something to be delivered outside India, then you have to provide us any government issued photo identity proof. For example:
    1. Pan card
    2. Passport
    3. Voter identification card
    4. Postal identification Card (Aadhar)


Uma enterprises reserves the right, at our sole discretion, to limit the quantity/value of the items purchased by you and such other restrictions as may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/ or shipping address. We will provide notification to the customer should such limits be applied. Uma enterprises reserves the right at its sole discretion to prohibit sales to anyone as it may deem fit.
Delivery Schedule
A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch.
Site Security
You are prohibited from violating or attempting to violate the security of this website, including, without limitation:-

  1. Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.
  2. Attempting to probe, scan or test the vulnerability of a system, network or to breach security or authentication measures without proper authorization,
  3. Attempting to interfere with service to any other user, host or network ,including,without limitation via means of submitting a virus to the site, overloading, “flooding,” spamming , “mail-bombing” or “crashing”.
  4. Sending unsolicited email, including promotions and/ or advertising of products or services,
  5. Forging any TCP / IP packet header or any part of the header information in any email or newsgroup, posting violations of system or network security may result in civil or criminal liability. Uma enterprises  will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, spifrtd,browsers, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g. Microsoft Explorer, Google Chrome, Mozilla Firefox).

Cancellation By Uma enterprises

    There may be certain orders that we are unable to accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situation may include limitation on quantity available for purchase, inaccuracies or errors in pricing or product information or difficulty issues identified by our fraud avoidance department. We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order. If your order is cancelled after your credit/debit card has been charged, the said amount will be reverted back in your card account.

SIZING
Dimensions displayed on the website are noted in centimetres. While we try to ensure that all measurements on our website are accurate, errors may occur as each piece is unique. Ring sizing is sometimes a challenge to get perfectly right. When sizing a ring, we make every effort to ensure a perfect fit on the first try. Please choose your ring size carefully.

Cancellation by Customer
Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Once you have received your online order, if it is the incorrect product or found to be damaged please contact us within 2 days of receipt. Once the cancellation request is received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction. Once the refund process is start, you will receive the refund amount directly in your account or through cheque.

Exchanges

    • If you would like to exchange your items for different products in our range, you may do so within 7 days of receiving them. Items returned must be in a new and unused condition. Please detail which items you would like as replacements. Difference of replacement item will charge or paid in your card or your bank. Please note that our return policy also applies and shipping, tax and card charges are non-refundable.

Returns

    • Please note that returns will accept for those cases where a defective product has been delivered. You shall return the defective product unused and in the same condition as you received it, in its original packaging, along with the invoice for a refund.
    • You are required to inform the defect within 3 days of receipt of the product us on writing to us on jayporejewellery.com.
    • We shall process the refund once we receive the product. The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which refund may not be possible

Fraudulent Transactions

    Uma enterprises  reserves the right to recover the cost of goods, collection charges, damages caused to Uma enterprises  and legal expenses from persons using the site fraudulently. Uma enterprises reserve the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Termination
This user agreement is effective unless and until terminated by either you or Umaenterprises. You may terminate this user agreement at any time by informing us in writing through Indian postal services by registered/ speed post that you no longer wish to be associated with this website, provided that you discontinue any further use of this website.
Uma enterprises may terminate this user agreement at any time and may do so immediately without notice, and accordingly deny you access to this website. Such termination will be without any liability to Uma enterprises. Upon any termination of the user agreement by either you or Umaenterprises, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the user agreement or otherwise. Uma enterprises right to any comments shall survive any termination of this user agreement. Any such termination of this user agreement shall not cancel your obligation to pay for the product, already ordered from the website or affect any liability against you that may have arisen under the user agreement.

Sale and Promotion

      1. sale runs till stock lasts. Duration of sale is in the sole discretion of Uma enterprises and it reserves the right to extend or terminate the sale, without further information at any point of time.
      2. No return or Exchange will be accepted on the sales items. For more details read our returns and exchange policy.
      3. The products can be removed/changed/added under the Sale category and the discounted prices can also be changed. It will be in sole discretion of Uma enterprises
        In case of any further query regarding the sale, please email customer care at 

help@jayporejewellery.com

      Umaenterprises reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Uma enterprises decision in this regard shall be final and requires no intimation to the customer of any sort.

Changes to the Site Disclaimer
We reserve the right to change the site disclaimer from time to time. If this happens, we will notify you by posting the updated site disclaimer on the website. If you do not wish to be governed by the revised site disclaimer, we request you to refrain from using the website.
This site disclaimer is governed by the laws of India and you and we agree to use the courts of jaipur jurisdiction if there is any dispute between us.
If any part of this site disclaimer is found to be invalid by law, the rest of them remain valid and enforceable.

External Material
You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses.
We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect.
We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.

Links
The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any warrantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these websites.

Liability
We take no responsibility for any loss or damage suffered as a result of our “order online” service or goods supplied using the same, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.

Shipping & Handling Charges:
Domestic Order:
customer has to bear the shipping & handling charges.
The dispatched Parcel would be 100% insured. Whose charge/premium is also paid by customer.

International Order:
In case of order which is to be shipped outside India customer has to bear the shipping & handling & insurance charges plus any duty as applicable at the destination.

Shipping charges for international parcels
Our international shipping charges SPEED POST IS minimum USD 40 for upto one kg of shipment than additional USD 25 from every additional kilo. Minimum charges through UPS and FEDEX is USD 60 for half kilo and than additional USD 30 for every kilo.

Arbitration
If any dispute arises between you and jayporejewellery.com during your use of the Site or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by  Uma enterprises  The place of arbitration shall be Jaipur. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

Governing Law and Jurisdiction
This user agreement shall be construed in accordance with the applicable laws of India. The courts at jaipur shall alone have exclusive jurisdiction in any proceedings arising out of this user agreement.

Disclaimer
We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer.We have made every effort to display the colours and sizes of our products that appear on our website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the website.You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us.